Review questions

Review questions

Test your understanding with these questions. Marking and saved results are available with a free account.

1. Question 1A company funds coaching and requests every recording to check whether a manager's delegation improves. The manager agreed to share only a delegation indicator. What should happen before the first session?

   Send recordings because paying gives the company access Agree on the delegation indicator and a limited client-reviewed report; reject recording or renegotiate if it is mandatory Forbid all sponsor contact, including agreed attendance and goal updates
2. Question 2An employee asks for coaching on a promotion decision and a diagnosis explaining sleeplessness. What scope fits?

   Diagnose first and then discuss promotion because the job offer is sufficient evidence Refer assessment to a qualified professional, check urgent safety when indicated, and bound any later professional decision Permanently bar any professional discussion because sleep was mentioned
3. Question 3A manager appraises an employee, decides an assignment extension, and promises absolute confidentiality while discussing a knowledge gap relevant to performance. What arrangement fits best?

   Accept the privacy promise because the manager means well Separate sensitive development support from managerial evaluation while making performance criteria clear Hide extension criteria so the employee will speak more candidly
4. Question 4Five of twenty requests returned for correction. After a delegation experiment, three of twenty comparable requests returned. What belongs in the review?

   Productivity certainly improved by 30% Returns fell from 25% to 15%, a ten-percentage-point difference, subject to checking task comparability Returns fell by twenty points because twenty requests minus three returns is seventeen
5. Question 5An employee's nomination to one course was postponed for a delivery deadline; two messages praise their work, and no alternative date was requested. Which formulation is supported?

   The manager deliberately blocks development There is no concern because praise proves fairness There is one postponement with a stated reason; ask for a new date and criteria before judging a blocking pattern
6. Question 6Two reports started on time but stalled at external approval; a third started late after a priority change. Which opening question best distinguishes the routes?

   “Why are you undisciplined?” “When did you request approval, and when did you start each report?” “Do you like the data team?”
7. Question 7An employee drafted two meeting agendas, but a manager canceled one meeting and held the other without her; she declined an evening task. What first recommendation is justified?

   Another leadership course because no performance proves low capability A short daytime assignment with clear authority and observed performance, then examine any skill gap Report that she is unmotivated because she refused an assignment
8. Question 8One of four proposals was adopted; two arrived after plan closure and another lacked cost information. Which formulation is most defensible?

   The team disrespects the proposer, so confidence training alone is needed Timing and missing cost data are current practical explanations; test an early costed proposal and review the decision response The 25% past rate proves every early proposal will be accepted
9. Question 9Samia wants a promotion that may involve three travel nights every two weeks and needs two predictable family evenings. What coaching goal fits?

   Guarantee she accepts because she wants influence Reject immediately because the stated travel is necessarily fixed Test influence, travel, and flexibility, then use an explicit trade-off preserving her time boundary before applying
10. Question 10A client has technical knowledge but lacks a chance to lead a two-team handover; the manager offers a small project with authority and feedback. Which option is strongest?

    Another general course because it is easy to count The stretch assignment with review of two decisions, provided authority remains Mentoring alone without practice because the mentor is experienced
11. Question 11Hind rewrote six of eight delegated drafts, with no written quality standard. Which first experiment is strongest?

    Delegate all approvals at once to prove trust Set three criteria for a low-risk type, leave wording decisions with a colleague, and review which edits were necessary Stop the team drafting because 6/8 proves inability
12. Question 12An experiment was not completed twice: the planning meeting was canceled first; cost estimation blocked the second attempt. How should the coach review?

    Send daily reminders because both failures show weak commitment Find the next planning date and obtain a cost template or help, then review both actions with the client Tell the sponsor the client resists growth so it can take control
13. Question 13A sponsor wants details of a client's doubts during an internal transfer; the new team manager needs the pilot-project date. What sharing fits?

    One report containing doubts and schedule for everyone Prevent all contact even after client agreement Share a project request, schedule, and client-reviewed goal update with the relevant decision makers, not session conversations
14. Question 14Lina sent three notes with alternatives; two arrived after agenda closure, and one helped a decision. The manager calls her “silent.” What is most accurate?

    Explain silence by culture and train speech only Define useful participation and submission timing, then measure inclusion and response through a fair channel Count all three notes as decision successes because they were written
15. Question 15Eleven of thirty-eight requests from six staff were late; eight late requests waited for one manager's approval. What first recommendation fits?

    Declare 29% of employees uncommitted and train everyone Test the approval route with its authority holder while supporting individuals only on what they control Cancel all individual support because approval explains every delay
16. Question 16A message threatens to publish customer data tomorrow, alongside a task-allocation complaint and a presentation goal. What should the coach address first?

    Presentation practice because it was the original contract Rapidly verify the threat and use the authorized protection route with minimum necessary disclosure, then separate the other two matters Send all session notes to the sponsor so it can investigate
17. Question 17Reem's escalations changed from 12/30 to 8/32 delegable cases under an initially consistent definition. Which report fits?

    The rate fell from 40% to 25%, a fifteen-percentage-point difference; inspect decision quality and case mix before assigning cause Escalation fell four percentage points because 12−8=4 The sessions alone proved a 37.5% reduction
18. Question 18Nouf's confidence rose from 4/10 to 7/10 and on-time closure from 5/10 to 7/10, but two of four colleagues report too little chance to ask questions. Which report fits?

    Complete success because two measures rose Complete failure because two colleagues complained Descriptive improvement in confidence and timeliness alongside a participation signal requiring a brief question-window test and task-mix check
19. Question 19Fatima delegated in 4/5 opportunities after a 1/5 baseline, considers the goal met, and asks for a medical explanation of sleep problems. What decision fits?

    Extend delegation because the sponsor wants more progress and diagnose sleep in sessions Close delegation with a review plan, explain the boundary and qualified support option for sleep, and attend to safety Tell the sponsor about sleep so it can decide for her
20. Question 20Two of four projects slipped, three of five decisions waited for a manager's signature, and the sponsor wants session reports while the client fears disclosure. What recommendation fits?

    Full session reports and confidence training because delay cause is known Stop all support because the manager alone caused it Agree a limited work report, trial authority and early escalation, use two denominator-based indicators, and review if authority is withheld

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