Review questions

Review questions

Test your understanding with these questions. Marking and saved results are available with a free account.

1. Question 1A team seeks a room for two days. Which statement shows genuine negotiation rather than only a one-way persuasive pitch?

   The team sends a polished presentation praising its activity without specifying terms. Both sides discuss hours, price and cancellation and frame commitments requiring their approval. The team internally decides to reduce attendance without informing the owner. The team repeats that its request is fair until the owner promises to consider it.
2. Question 2In the room case, the price is 360, the extra Tuesday attendant costs 20, the operating budget is 400, and an 80 deposit is refundable on written terms. What is the soundest conclusion before offering a deal?

   Operating cost is 380, leaving 20, subject to attendant availability, refund terms and temporary cash capacity. The final cost is always 460, so no offer can fit the operating budget. Operating cost is 360 because the owner must absorb the attendant fee. The cost is 380, so the agreement is binding even without owner confirmation of the attendant.
3. Question 3In an integrated review, a designer says “I need a week” and a volunteer team says “We need an announcement tomorrow.” A question reveals that the team needs registration text tomorrow while the full design requires review. The publication approver is absent. What is the best next step?

   Declare a final agreement for a complete design tomorrow to preserve momentum. Offer provisional text tomorrow and later design, conditional on text accuracy and approval by the authorized person. Repeat that one week is unacceptable without asking about parts of the task. Publish the registration text immediately because discovering the interest replaces approval.
4. Question 4A buyer has B at 960 plus 40 switching. If A now totals 1000 with equal quality and date, what does cost alone show?

   A cost tie requiring other criteria A is 20 cheaper B is 40 cheaper Both must be rejected
5. Question 5B is available only if the supplier confirms Friday capacity. How should the buyer record it today?

   A confirmed alternative at its stated price A conditional alternative requiring date verification An agreement with the current party An administrative spending cap
6. Question 6The buyer aspires to 920 and has a 1000 reservation ceiling. It receives a complete offer of 950. Which description is right?

   It misses the aspiration but lies within the limit; check remaining terms It must be rejected because 950 exceeds 920 It must be accepted without checks because 950 is under 1000 Aspiration and reservation are the same figure
7. Question 7The customer says it is uncertain about response quality. Which question elicits a checkable criterion?

   Why do you dislike the provider? Which log or outcome would persuade you during a defined trial? Isn’t the provider’s name enough? Will you accept a year now?
8. Question 8Asked why it wants a year, the provider says it needs to cover specialist training. Which paraphrase is most accurate?

   So you want to exploit the customer for a full year I hear training cost matters; could another arrangement cover it with a shorter term? So the term cannot change at all So training costs the provider nothing
9. Question 9The provider reports closing 36 of 40 tickets within two days, but recorded no start time for each ticket. What is wrong with claiming the target was verified?

   36 is mathematically below 90% The resolution interval cannot be verified without a defined start time The number of tickets is not 40 Every closed ticket must have reopened
10. Question 10A supplier quotes 1400 but omits cancellation terms. Where should this go in the preparation brief?

    An open term requiring a question before acceptance A fact that cancellation is free A new negotiator authority limit Proof of supplier bad faith
11. Question 11The conference needs companion text during the session, but the supplier offers to deliver it a week later. What preparation decision is sound?

    Treat the offer as compliant because text arrives eventually Record the mismatch and ask about text availability during the session Delete the accessibility need from the brief Agree because price alone suffices
12. Question 12B confirms price and date, but the authorized manager has not responded. How should the follow-up be worded?

    The purchase is fully approved The offer is provisionally suitable and awaits manager approval before commitment The manager is unnecessary because the supplier agreed The negotiator will sign and consult the manager later

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